Domain aliases allow you to point multiple domain names to the same web hosting package. For e.g. suppose yourdomain.com was the primary domain name for the hosting package and you also wanted to point yourdomain.net (additional TLDs) or yourdomains.com (mis-spellings) or someothername.com (additional brandnames) to the same hosting package - then you would specify these additional domain names as domain aliases. The important point to note is that the way a domain alias functions - the visitor is not redirected to the primary domain name - the domain name that he or she typed in the browser continues to be displayed as-is through out the visit.

You can add up to 5 Domain Aliases with each hosting package that you purchase. Kindly note that DNS Services are included for the primary domain name only and not for domain aliases.

Our web and email servers are configured to allow domain access with and without the "www." in front of the domain name i.e. http://www.yourdomain.com and http://yourdomain.com will both work perfectly.

File Transfer Protocol (FTP) is a software standard for transferring computer files between machines with widely different operating systems. With our hosting packages, you can use any FTP based client to upload data / content to the web space included in your hosting package.

Unlike some hosting companies which restrict the amount of data that you can upload and download on a daily basis, with ALL our hosting packages - you get the ability to upload and download data 24x7, unlimited number of times. Add to this, you get the ability to add up to 100 FTP users. Using the FTP Manager in the hosting control panel you can do all of the following:

You are also given access to the Complete Log of Actions performed by each user i.e. you can find out which FTP user connected from what IP Address, at what time, and uploaded / modified / deleted which all files.

A private folder is included with every hosting package which allows you to store data and files securely and quickly via FTP. This folder is outside your web directory i.e. not directly exposed on the internet via HTTP and has special security permissions such that no user, other than the FTP Users specified by you, has read or write access to the data in this folder. By creating sub-folders within this private folder and restricting Access of FTP Users to particular sub-folders, you can share files securely and reduce or eliminate the need to copy data on disks for overnight delivery, thus saving both time and money. Our FTP servers allow you to resume partial transfers where they left off, so even if you get disconnected or end a session, you can always reconnect and resume the transfer where you left off at a later date or time.

A powerful web traffic reporting tool is included within your control panel. This tool generates web based reports that provide insightful information about the users visiting your website, such as, the number of unique visitors, no of hits, avg duration spent by each user on your website, most viewed entry and exit pages, search engines, keyphrases and keywords used to find your site etc.

Using the Web Statistics Manager in the control panel, you have the:

Directory Protection is an easy-to-use web based tool included in the control panel that allows you create as many password protected areas as you want without requiring any programming. This allows you to store sensitive material online and give browser based access to such content / data to authorized users only. A password dialogue box will automatically popup in the browser when an attempt is made to access the password protected directory or any of its sub-directories.

The Backup Manager provides comprehensive and cost effective protection by allowing you to define highly flexible backup policies that will protect their critical data. The web-based backup policy manager provides an easy-to-use one-step wizard to add each policy. You just needs to follow the steps mentioned below:

You are allowed to add as many policies as you want. This allows you to creatively structure any kind of backup policy that you require.

For e.g. you can add one policy which takes a backup of the entire website on a daily basis, with 5 backlogs. Another policy, which takes a backup of the entire website on a weekly basis, with 4 backlogs, and yet another policy which takes a backup of the entire website on a monthly basis, with 6 backlogs.

With the above set of policies, you has created a comprehensive backup plan with multiple restore points for his website. You can roll back to a point in the last 5 days, or restore a backup which was taken every week for the last whole month, or a backup that was taken monthly upto 6 months ago.

Comprehensive Raw Log files are made available in each web hosting packages Logs Folder. The raw log files consist of:

The Log Files Manager in the control panel provides extremely flexible options to manage these raw log files. All options can be configured seperately for Web, FTP and Mail Log files. The user can choose to disable a particular type of logging in order to save disk space. If the user chooses to enable logging, the system allows the user to specify log rotation options to delete older log entries automatically so that the log files do not continue growing in size indefinetely. The user can specify the no of backlogs to maintain for each type of log file, set a max log file size and set log rotation frequency (daily/weekly/monthly).

When a visitor attempts to connect to a web site and an HTTP error occurs, a generic message is sent back to the visitor's browser with a brief description of what happened during the attempt to establish a connection. For example, if a visitor attempts to connect to a page that no longer exists on the web site , an HTTP error will be returned in the form of an HTML page that contains the statement "The requested URL was not found on this server."

You can use the "Custom Errors Pages" section of the Control Panel to customize HTTP errors that are sent to clients when web server errors occur.

You can customize the following HTTP errors:

The customization options allow you to redirect the user to a local URL / remote URL or specify a text / HTML message on the occurance of the specified HTTP error.

You can upload data / publish content on your website / transfer files to and from the server using any of the following:

Secure Sockets Layer (SSL) technology protects data by creating a secure connection between a client and a server using encryption enabled by a server's SSL Certificate. SSL is required if your website is an ecommerce website (or) has any secure login areas (or) requires any secure pages. The SSL Manager in the control panel allows you to manage your CSR's (certificate signing requests), public and private keys, SSL certificates provided by your CA and self-signed certificates generated by the server.

Another feature exclusive to our control panels - the Direct Download Manager helps you save several hours of your valuable time by allowing you to download files to your web space directly from another server via a HTTP URL or FTP URL. If you need to transfer large files to your web space that are already available on some other server, then you would typically have to download these files locally to your desktop and re-upload them. All of this could take up quite some time depending on the file size and your internet connection speed. However, using the server-to-server transfer facility provided by the Direct Download Manager you can utilize the server's high speed connection to directly download large files, so, even if you are connected to the Internet via a dial-up connection, file transfers will occur at the very high speeds.

This feature is most useful when you are transferring your website date from your previous web hosting provider, as you could just zip up your whole website and instead of downloading it locally to your desktop, directly download it on the server and unzip it there.

MySQL is a multithreaded, multi-user, SQL (Structured Query Language) relational database server. If the hosting package that you have purchased includes MySQL Database(s) then you get 5 Database Users per Database that you have purchased, and the ability to do the following from your hosting control panel, using the Database Manager section:

The Redirect Manager in the hosting control panel gives you the ability to forward requests for any local folder, sub-folder, file to another domain name, URL, or IP address seamlessly. For e.g. if you want http://www.yourdomainname.com/corp to redirect to http://www.someotherdomain.com, then you can add a rule for the same. The easy-to-use Redirect Manager allows you to add as many such web forwarding rules as you want.

The Website Speed Booster, as of this writing, is a feature unique to our hosting control panels ONLY. It automatically enhances the speed of your website by upto 20x times and more. This tool works by compressing the content delivered to the client when it is sent across the network. It uses the browsers ability to uncompress this data seamlessly. The tool does not require any changes in website code nor does it require any additional software on the client. All browsers starting from Internet Explorer 4.0, Netscape 4.06, Opera 5, Lynx 2.6 support this feature. Our solution will simply not compress the data if the visitor has a non-compliant browser.

Using the control panel you can boost the speed of all of the following:

This option is another feature unique to our hosting control panels ONLY - it attempts to automatically correct misspellings of URLs that users might have entered, by ignoring capitalization and by allowing up to one misspelling (character insertion / omission / transposition or wrong character). Requests to documents sometimes cannot be served by the web server because the request was misspelled or miscapitalized. This option addresses the problem by trying to find a matching document. It does its work by comparing each document name in the requested directory against the requested document name without regard to case, and allowing misspellings. A list is built with all document names which were matched using this strategy.

If, after scanning the directory,

For example, if the visitor to your website types in http://www.yourdomainname.com/home.htm or http://www.yourdomainname.com/Home.html in the browser's address bar, and the actual page which exists on the web server is home.html then the visitor will automatically be redirected to http://www.yourdomainname.com/home.html if the Auto Correct URL Spelling option is enabled.

All our hosting packages support all the popular web development technologies, empowering you to create your website or web application in the language of your choice.

Supported web development technologies include:

Our webmail consists of rich innovative user-interfaces that are specifically designed for business users. It allows each of your users to manage their email, address book, tasks, appointments, password, mail forwarding options, auto-responder etc in an effective manner.

Using our SMTP service, you can compose and send email using any desktop-based email software such as Microsoft Outlook, Outlook Express, Eudora, Netscape Mail etc. Desktop-based email softwares will allow you to compose emails even when you are offline - you would need to connect only when you want to send all the emails that you have finished typing. Hosting companies that do not support this feature force you to compose and send email via their web-based email client only.

Our mail system allows you to download and view your email using your favorite email client (Microsoft Outlook, Outlook Express, Eudora, Netscape Mail etc.). You do not necessarily have to use the web-based email client only.

Using our POP3 service, you can download all your email when connected to the internet and then view and manipulate the retrieved messages without needing to stay connected. Our service allows you to set your email software to "leave mail on server" - which is very useful if you want to download the same messages from a different computer, or read your messages from the web-based email client at a later date, or just maintain a copy of your messages on the server for backup purposes.

We are one of the few hosting companies that allow you to access your email via IMAP (a modern alternative to POP3). IMAP provides various advantages, such as - freedom for users to download selective messages / attachments only, the ability to create and manipulate server-side folders, perform server-side searches on email messages etc.

Email forwards/aliases are email addresses configured such that all incoming mails to them, are forwarded to other email address/addresses. A choice of forward/alias can be anything - corporate name, business department, additional nickname, misspellings etc. An email forward/alias can redirect all incoming emails to - one or more email accounts, mailing lists or other email forwards/aliases.

Examples -

You can add up to 500 such E-mail Forwards/Aliases using the email administrator control panel. Each of your email users can also set their own mail forwarding options from their web based email interface.

Our email administrator control panel allows you to enable / disable auto-responders for any email address. Each of your email users too can add, delete and modify their own auto-responder from their web-based email interface.

Enabling the auto-responder would result in an automatic reply being sent out by the email system as soon as an email is received for that specific email address. Auto-Responders are commonly used for the following -

A catch-all is an account that receives messages sent to non-existent email addresses at your domain name. For example, if someone sends a mail to mgmt@yourdomainname.com, and the account didn't actually exist, your catch-all would receive this message. A catch-all email address can ensure that genuine and possibly important communication intended for you is NEVER missed.

The catch-all account could be configured to:

Along with every hosting package you get the ability to add up to 50 mailing lists with 500 members in each list. While adding a mailing list, you can decide to create it in the form of a newsletter, an announce list, a private discussion list or an open discussion list. You can choose to moderate messages and mailing list subscriptions. The email administrator control panel also allows you to view and edit your member lists, automatically block mails where message size is greater than the size specified by you, add a specific message at the end of all posts, add / remove moderators, block specific users from posting to your list etc.

With your email hosting package you get a full-fledged DNS Manager with an easy-to-use Web based Interface for DNS Management. You can add, modify, delete all types of records through the web based interface. All additions and modifications will reflect instantly on every DNS server. You can even set and change TTL on a per record basis, and modify all the SOA parameters.

We provide you with round-the-clock, high-performance, comprehensive protection against the threat of e-mail borne viruses and malicious code for ALL your email accounts. Our AntiVirus software detects nearly 100% of viruses and other malicious programs. Our comprehensive virus patterns database updates at frequent intervals and supports infallible identification.

Our mail server blocks out unwanted spam at the server level making email communication more usable. The anti-spam solution blocks as much as 70% of all spam for most users and about 30-40% for users who get a huge amount of spam on a daily basis. All spam that is blocked is 100% guaranteed junk mail i.e. genuine mails would never get blocked.

Spammers have started using advanced methods such as Directory Harvest Attacks (DHAs) to collect corporate email addresses and add them to their spam lists. A typically DHA works by trying to deliver mails to addresses in a spammers dictionary of common email addresses at your domain name for e.g. john.smith@yourdomain.com, jsmith@yourdomain.com, john@yourdomain.com, johnsmith@yourdomain.com etc. Email addresses of mails that are not rejected by your mail server are assumed to be real and are compiled in to spam lists and sold to several other spammers around the world. So even if you have been giving out your email address to trusted friends and business associates only, have taken extra care to not use it while signing up for any service, and never used it while posting on online forums - your extra-guarded email address still gets spam if successfully harvested through a DHA attack. Further, the damage caused by DHAs isn't just more spam - as if that wasn't bad enough - a large DHA or multiple simultaneous DHAs act like a denial-of-service attack and can deteriorate your mail service or worse bring down your mail server.

Our mail systems automatically detect DHA attacks and nip them in the bud. They are designed to protect your accounts from extremely large attacks. Our systems are successfully blocking several such attacks on a daily basis.

Mail Bombing involves sending of a large number of and/or excessively large-sized unwanted emails to a single e-mail address, with the aim to prevent normal use of the mailbox. Our systems have built-in protection against such attacks.

Email Server Flooding is a type of denial-of-service attack. It involves sending of a exceptionally large number of unwanted emails to one or more e-mail address on a mail server using multiple threads, with the aim to degrade the performance of the mail server by choking all available SMTP connections and other resources. Our filtering systems use state-of-the-art technology to detect such attacks and launch counter-measures to protect our mail servers.